FAQ

If you have any other questions not covered here, please feel free to contact us.

We are always happy to assist you!

How can I purchase Bethlehem's artwork?

You can purchase available paintings and pottery through our [Shop] page. Browse the collection, select the items you wish to purchase, and follow the checkout process. For custom pieces, please see our [Commissioned Art] page.
What forms of payment do you accept?

We accept all major credit cards, PayPal, and other secure payment methods. All transactions are processed through a secure payment gateway to ensure your information is protected.
Do you offer international shipping?

Yes, we offer worldwide shipping for all our products. Shipping costs and times will vary depending on your location.
How can I contact Bethlehem?

You can reach Bethlehem through the [Contact] page. Whether you have questions about her work, need assistance with an order, or are interested in a commission, we are here to help.
How can I stay updated on new works and events?

Subscribe to our newsletter for updates on new works, exhibitions, blog posts, and special offers. You can sign up on the [Newsletter Signup] page.
How is the artwork packaged for shipping?

We take great care in packaging our artwork to ensure it arrives safely. Pottery is wrapped in acid-free tissue paper and bubble wrap, and paintings are protected with glassine paper and custom crates or reinforced boxes. Detailed information on our packaging process can be found on the [Packaging and Shipping] page.
How long will it take to receive my order?

Delivery times vary based on your location and the shipping method selected. Generally, domestic orders arrive within 5-10 business days, while international orders can take 2-4 weeks. You will receive tracking information to monitor your shipment.
What should I do if my order arrives damaged?

If your order arrives damaged, please contact us immediately at [Contact Information]. Provide photos of the damaged item and packaging, and we will assist you with the insurance claim and replacement process.
Are the pottery items dishwasher and microwave safe?

Some pottery items are dishwasher and microwave safe, but we generally recommend hand washing to preserve the finish and integrity. Please refer to the specific care instructions provided with each piece.
How should I care for my pottery?

Proper care is essential to maintaining the beauty and longevity of your pottery. Detailed care instructions can be found on the [Caring for your Pottery] page. Generally, we recommend hand washing with mild soap, avoiding extreme temperature changes, and handling with care.
How do I return an item?

To return an item, please contact us at [Contact Information] with your order details. We will provide instructions on how to safely return the item. Please ensure the item is securely packaged to avoid damage during transit.
What is your return policy?

We accept returns within 14 days of delivery for a full refund, provided the item is in its original condition. Custom and commissioned pieces are non-refundable. For more details, please visit our [Policies] page.
Where can I see Bethlehem's work in person?

You can view Bethlehem's work at various exhibitions and events throughout the year. Visit the [Exhibitions and Events] page for information on upcoming shows and workshops.
Who is Bethlehem Kifle Desta?

Bethlehem is a painter and pottery artist born in Addis Ababa, Ethiopia, and currently based in Greece. She is known for her unique creations that blend artistic vision with exceptional craftsmanship. You can learn more about her journey and artistic philosophy on the [About the Artist] page.

Did we answer your questions?

If you have any other questions not covered here, please feel free to contact us.

We are always happy to assist you!